BBT Bank Login Guide 2024: How to Sign Up, Login, Retrieve Login Credentials & Check Account Details! This comprehensive guide explains how to enroll for BB&T Online Banking and login through the website or mobile app to start BB&T Online Banking. Also, learn how to recover your BB&T login credentials and how to contact BB&T customer service to know more about BB&T Online Banking. So, if you are interested, let’s start—
About BB&T Bank BB&T (previously known as the Branch Banking and Trust Company) is undoubtedly one of the largest banking and financial services carrying companies in the United States with more than 33,000 employees.
It provides a wide range of products and financial services such as—
Commercial banking Retail banking Government banking Corporate banking Savings Lending Investments Asset management Wealth management Capital markets Specialized lending Securities brokerage Mortgage and Insurance products, etc. These multiple banking services it offers to millions of clients through its hundreds of branches and digital platforms to help them meet their financial goals.
Furthermore, it is worth mentioning that building on a long tradition of excellence in community banking, it operates in both modes, i.e. offline and online.
So, while on the one hand the Bank’s offline services are spread across 1,700 financial locations in 15 states and Washington, D.C., on the other hand, it also provides 24/7 services to customers with BBT online banking which requires BBandT logon ID and password attached/associated to the individual account.
Simply put, what makes it one of the best banking services is that online banking is available 24 hours a day to provide a simple, convenient alternative to traditional banking.
Accordingly, it has been consistently recognized by Greenwich Associates for its excellent customer service for small business and medium market banking.
Most recently, in 2019 BB&T announced its intention to merge with Atlanta-based SunTrust (another southeastern regional bank) to form Truist Financial. [Note: While the two banks still operate as separate financial institutions, they will soon have a unified presence under the Truist brand, reportedly in 2022.]
On the whole, BB&T has grown for over hundreds of years organically and through acquisitions and has assets of slightly more than $236.8 billion (according to the Federal Reserve).
BB&T Bank Information BB&T Bank Founded in the Year: 1872 (150 years ago) BB&T Bank’s Branch Locations / ATM Locators: Branch /ATM Locator BB&T Bank’s Swift Code: BRBTUS33 BB&T Bank Website: Bank Website BB&T Bank’s Telephone Number: +1 800-226-5228 BB&T Bank Rating: 4.29 out of 5
Types of Accounts BB&T Offers As a large full-service regional bank, BB&T along with offering plenty of services also offers an extensive menu of accounts to its customers. So, if you wonder what types of accounts does BB&T offers then, check out the table below—
BB&T Different Types of Accounts At a Glance Type of Account Rates Fees Checking 0% to 0.01% APY $0 to $30 a month [waivers available] Savings 0.02% APY $0 [no monthly service fees] Money Market 0.01% to 0.15% APY $12 to $15 a month [waivers available] Certificates of Deposit 0.01% to 0.75% APY (depending on term) $0 [no monthly fees]
What Are the Benefits of BB&T Online Banking? In choosing BB&T to meet your banking requirements, you’ll have access to a range of benefits like we have already mentioned above– BB&T also operates through its new BB&T OnLine, a four-part online banking package and bill paying service that allows customers to use Internet or to connect directly to BB&T from their personal computers to bank on their own terms.
Note: Customers can select either one BB&T Online option or any combination of the four as all come with a free 60-day trial period.
So, with online banking, you can perform almost all banking functions through the Internet, that too, from anywhere, for which you had to visit physical branches earlier. To be specific, using BB&T Bank’s online services for online logon can prove beneficial in many ways such as—
To check account balance To transfer funds between accounts To pay bills and loans To check account statement To check deposit and print canceled checks To find the nearest bank branch and ATM To contact Customer Service and live chat with them during working hours. To mortgage login and check mortgage rates online & etc. However, BB&T Bank account holders can avail services like fund transfer, apply for new debit/credit card, bill payment, fixed deposit and book tickets without paying any additional fees or charges but, provided they have internet access and their mobile number is registered with BB&T Online Banking.
Now after reading enough about BB&T Bank and the benefits of (BB&T) Online Banking, we are sure that you would be willing to enroll for the online services of this bank.
If so, read on to find out how to sign up and log into your BB&T Banking Online account to access the bank’s mobile and online banking services.
How to Enroll for BB&T Online Banking? You need to follow these easy steps to enroll in BB&T banking services—
Note: Those who have already enrolled for BB&T Online Banking can skip this section and proceed to see the direct login process to log in to their BB&T Online Bank account.
STEP 1: Being a new user, you need to first go to BB&T Bank’s home page .
STEP 2: On reaching there, you’ve to locate the option named ‘New to online banking
STEP 3: Once you’re able to find this option, click on it and as you do so, BB&T Bank will offer options related to banking. Out of all the options offered, you need to select your most preferred option .
STEP 4: After that, click on the ‘Enroll Now
STEP 5: Now, note that registration can be of two types—
Personal Clients Business Clients So, out of the two, select your preferred account type . For instance, if you are a personal account holder, click on the first option and then, hit the ‘Enroll now ’ button.
STEP 6: On selecting the registration type, you will see that a secure page will open in front of you asking you to enter your details in the input field.
**Following are the information asked for BB&T enrollment—
Type of enrollment Debit/ATM card number Debit ATM card PIN ZIP code Email address STEP 7: Once you’re done entering the asked details, click on ‘Continue ’ [as shown below in the screenshot] to finally enroll to be a part of BB&T online banking services.
As soon as you complete the enrollment process, you will receive an email confirmation with your BB&T Bank account online banking information.
How to Sign in to Your BB&T Account Via BB&T Website?
Once you are enrolled for the BB&T online account, your next step is to sign in to your account because until and unless you do so, you won’t be able to have access to BB&T’s online banking facilities and services.
Steps to Access Your BBandT Bank Online Banking Account from a PC/Laptop It’s easy to access your BB&T online banking account through the company’s website as you need to follow these simple steps—
STEP 1: First of all, go to the BB&T homepage
STEP 2: On the BB&T website homepage, you need to enter your ‘User ID ’ which is associated with your BB&T online banking account in the text-field located on the right-hand side of the screen.
STEP 3: After that, on the next screen, enter your ‘Password ’ in the text-field that you have been asked to fill.
STEP 4: Once you’re done entering your BB&T online banking account’s login credentials, just click ‘Log On .’
Note: Alternatively, there also is a blue login button in the upper-right corner of each page on the BB&T website that you can use to sign in to your account. To use it, click the button and enter your user ID and password to complete the process.
Now, if you have entered the correct User ID and Password, you will be taken to your online BB&T account, where you can start banking whenever you want, irrespective of the bank timings.
BB&T Mobile Banking App
In addition, it is worth mentioning that BB&T also has a mobile application and with the BB&T mobile app, you can access and manage your accounts on the road round the clock.
How to Sign in to Your BB&T Account Via BB&T Mobile Banking App? To get started with BB&T Mobile Banking, you first need to download the BB&T Mobile app on your respective Android, iPad or iPhone mobile.
Here are separate links to the BB&T mobile app for Android, iPad, and iPhone. So, depending on the mobile you have, you can click on the link given below—
Android (for android devices and tablets)iPad (iPad only app)iPhone (for iPhone with iOS version 7 and more)Steps to Access Your BBandT Bank Account from a Mobile Phone or Tablet As stated above, BB&T also has its mobile application so, not only via the website, you can manage your accounts on the go with the BB&T mobile app and here are the steps for the same—
STEP 1: If you haven’t downloaded the app yet, make sure you download the BB&T Mobile app from the App Store Google Play
STEP 2: Once you have downloaded and installed the BB&T app on your mobile, tap on its ‘Icon ’ to open it.
STEP 3: Then, what you’ve to do is enter your BB&T online banking account’s ‘User ID ’ and ‘Password ’ when prompted.
STEP 4: After that, tap on the ‘Login ’ button so that you can finally access your account from your smartphone or tablet.
How to View Your BB&T Bank Statement Information? To review your statements, you can use BB&T CashManager Online. For that, follow these steps—
STEP 1: To begin, you’ve to login to CashManager Online using your username and password.
STEP 2: Once you’re logged in to CashManager Online, go to the ‘Reports ’ tab in the navigation menu.
STEP 3: Inside it, you simply need to select the ‘Information Reporting ’ option.
STEP 4: After that, click on ‘Image Statements. ’
Now, your past statements record should be available for view there. However, if you prefer paper (printed) statements instead of electronic ones, you can call the client service support team at 1-800-774-8179.
How to Retrieve Login Credentials of Your BB&T Account? If you are having online banking enabled for BBT bank and have forgotten your User ID or Password due to which you’re unable to access your account, we suggest you don’t worry! Users forgetting their ‘login credentials’ is a fairly common scenario and can be easily resolved.
Wonder how? Well, all you have to do is retrieve your user ID or reset your password to successfully regain access to your BB&T Online Banking account. That said, here’s (step-by-step) discussed how you can recover your BB&T online banking account’s login credentials. Have a look—
Note: You need to have some basic information about your account to retrieve login credentials of your BB&T account.
Steps to Retrieve Forgotten User ID STEP 1: Firstly, open your preferred web browser to go to the BB&T homepage
STEP 2: There on the BBT homepage, click the ‘Forgot user ID? ’ link which is located below the gold “Log in” bar on the right side of the page.
STEP 3: As you click on this link, you’ll be taken onto a secure page and there, what you’ve to do is select your BB&T ‘Account Type .’
STEP 4: After selecting the account type, click on ‘Continue ’ to proceed.
STEP 5: Now, you’ve to make sure that you’ve the following information about your account at your fingertip—
Your BB&T account or card number Last five digits of your Social Security number Last name ZIP code Email address or phone number STEP 6: Once you’re sure to have these details handy, start entering the following asked information into their desired text-boxes [as shown below in the screenshot]. STEP 7: Now, when you have finished entering the required information about your account, simply click on ‘Continue ’ and go to your email.STEP 8: There, open the mail you received from BB&T and you will see that it contains the User ID of your account.Alternatively, if you are struggling hard to recall your username, you can also retrieve it by contacting the local bank branch by calling the BBT Telephone number. Refer to the screenshot below.
Alternatively, if you are struggling hard to get your username back, you can also retrieve it by contacting the local bank branch. For that, you just need to call at the BBT telephone number.
So, these are the two ways that help you easily retrieve the User ID of your BB&T online banking account.
Steps to Retrieve Forgotten Password Similarly, in order to retrieve/reset your BB&T online banking account’ password, follow these steps—
STEP 1: You need to first go to the BB&T homepage
STEP 2: Then, on the BB&T homepage, look below the gold “Log in” bar on the right side of the page and click the ‘Reset your Password? ’ link.
STEP 3: In doing so, you’ll be directed onto a secure page and there, you’ll see a security verification form that requires the following information about your account to be filled in the same—
Email address Last five digits of your Social Security number, employee identification number or Tax ID number User ID Note: As you can see, you’ll need your User ID to reset your password, so it’s important to note that if you’ve lost both, make sure you start with the User ID reset process first.
STEP 4: Upon completing the form by entering these required information regarding your account, what you’ve to do is just click ‘Continue ’ to proceed to the reset your password page.
STEP 5: There, you need to enter a new password for your BB&T online banking account and save it.
STEP 6: Now, go back to the BB&T login page and try login to your account using your newly set password.
Alternatively, you can find the password recovery option right in the sign-in box. It is there under the password input field named as “Forgot Password?” Clicking on this link will redirect you to the password reset page and there you will be asked to enter your registered email ID and some personal information for password reset.
How to Contact BB&T Bank If You Have Trouble with Your Account? If you need any help with your BB&T bank account, you may reach out to BB&T Customer Support in a variety of ways. Wonder what are they? Well, these are the ways to contact BB&T—
In Person: You can visit the nearest BB&T branch to speak to a BBT Bank’s representative about your problem.Online: You can also message BB&T by logging into your online account.By Phone: You can call BB&T directly at 1-800-226-5228 to have any questions answered.BB&T Routing Number Here are the BB&T routing numbers for any assistance needed—
Bank Associates at 800-BANK-BBT: 800-226-5228 [Available from 6 am to midnight ET to speak with you on the phone.]International : 910-914-8250Hearing Impaired Clients : 1-888-833-4228 [TDD compatible equipment required for use by customers who are deaf or hard of hearing.]Relay Service Calls at 800-BANK-BBT: 800-226-5228More to Know Regarding BB&T Online Banking
Albeit, choosing a bank may appear to be a basic decision at first glance, once you begin your search, you will realize that narrowing down your options can prove to be difficult. Let’s understand it this way—
BB&T Bank Review: Is BB&T Bank Right for You? For selecting a bank, you’ll need to consider factors like the placement of branches and ATMs, the financial products available, and the costs that will be associated with them.
Not only this, in today’s digital world you should also take into consideration the online and electronic services that are available to you.
So, considering all these factors, you’ll surely not regret it if you open an account with BB&T because it’s a bank with a lengthy track record of success, a wide range of financial products, competitive interest rates and all the advantages of contemporary technology at your fingertips.
In short, BB&T Bank is one of the oldest and largest financial institutions, and the following above-mentioned are the reasons to consider banking with BB&T.
However, since all institutions along with its advantages also possess some disadvantages so, let us explore the reasons why some depositors may want to consider banking with a different institution—
Bank-owned branches and ATMs are mostly limited to the Southeast. Limited insurance and Monthly maintenance fee. Large size and rapid growth may lower quality of personal service. Overall, as you can see, the advantages of using BB&T outweigh the disadvantages, so it won’t be hard to conclude that BB&T Bank—a leader in online and mobile banking technology—is a great option for those customers who are comfortable managing and monitoring their accounts from the comfort of their homes.
Bottom Line That’s all you need to know about BB&T and how to enroll and get started with BB&T Online and Mobile Banking to enjoy the convenience of its digital features and services to manage your bank account at your fingertips.
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