Payment Not Completed Apple Pay Error – 12 Fixes for Apple Devices Are you experiencing an Apple Pay payment not completed problem? If yes, we got you. Having faced issues to transfer money from Apple pay to cash app or any other platform can be frequently resolved. We decided to dig deep into the root of the problem, what other users are facing, and how to fix it. So, this article will walk you through sure-shot methods to fix Apple payments not completed.
But before jumping to the reasons behind the problem, let’s find out what other Apple users are facing.
You might be facing one of these issues or something else, but the causes are generally similar. So, let’s look at the possible reasons for the “Apple Pay payment not completed” problem in the coming section.
Key Points
Apple Pay is a renowned mobile wallet with more than 380 million users worldwide. The card issued by the wallet shows “Apple Card payment not completed” when it fails to authenticate the user’s identity. Apple Pay supports all major debit cards and credit cards. The mobile banking application can only function properly with stable internet connectivity; otherwise, it can show a “payment not completed Apple Pay” error.
Why Does Apple Pay Say Payment Not Completed? Apple Pay is the best and most convenient payment application, offering many features to users. This net banking app is so easy to use that it has almost become part of our routine lives, and therefore, we get helpless when it does not work.
If your app shows “payment not complete Apple Pay”, it can be due to the following reasons:
Unstable Internet Connectivity Weak Network Connection Wallet Server Outages Glitches with a Payment method Low iPhone battery. Corrupted Apple device Outdated Payment application Inaccurate settings configuration These are some of the possible reasons for the “Apple Card payment not completed” issue. Imagine you are in the middle of car financing with Kia , and your payment app shows “Apple payment not completed” Isn’t it disturbing? Therefore, it is important to look over the reasons to fix the issue once and for all. After identifying the above-mentioned list of possible reasons, you can now proceed to follow the various troubleshooting methods we have listed in the next section.
Fast Fact : Apple collaborated with web hosting company, GoDaddy, to offer a contact payments option (Tap to pay on iPhone) for businesses.
How to Fix Payment Not Completed Apple Pay? – Troubleshooting Methods Here are the 12 best troubleshooting methods for you to follow and fix the “Apple Card payment not completed” problem.
Restart Your Device Before trying any heavy fixes, you must start with the basic step of restating your Apple device. Simply switch off your device, wait for a few minutes, and turn it on again. This is a basic yet powerful step as it resets the data fragments and internal statistics of the device.
Charge Your iPhone Battery. You might find this strange, but many features indeed get stopped when your battery level drops. It is to protect the battery capacity to work longer. Similarly, your Apple Pay functions can get frozen when your iPhone battery level is low. Hence, keep a check on your iPhone battery level for the proper functioning of Apple Pay.
You might have to keep your iOS software updated to the latest version to avoid the “Apple payment not completed” issue. Outdated software is prone to data breaches, cyberattacks, and identity thefts. Therefore, the payment application you are using can restrict many features to protect your identity. In order to resume all the functions, update your iPhone.
To do so:
Open the Settings of your device, and go to the General section. Scroll down to Software Update and turn on the Automatic Update button. Here, click on the Update button (if you see any new software update). And that’s it; your iPhone will restart automatically after the update is completed. In case your Apple Pay payments do not work even after you update your device software, do not worry; follow the next method.
Update Your Device You might have to keep your iOS software updated to the latest version to avoid the “Apple payment not completed” issue. Outdated software is prone to data breaches, cyberattacks, and identity thefts. Therefore, the payment application you are using can restrict many features to protect your identity. In order to resume all the functions, update your iPhone.
To do so:
Open the Settings of your device, and go to the General section. Scroll down to Software Update and turn on the Automatic Update button. Here, click on the Update button (if you see any new software update). And that’s it; your iPhone will restart automatically after the update is completed. In case your Apple Pay payments do not work even after you update your device software, do not worry; follow the next method.
Update Apple Pay An outdated version of Apple Pay can be one of the primary reasons for the “payment not completed Apple Pay” problem. As the outdated version runs slow, it can easily become prey to cyberattacks; that’s why the applications limit many features.
In case you are just procrastinating to update Apple Pay or delaying it due to storage problems, look after it and update your application from the App Store.
Check Internet Connectivity As you know that Apple Pay needs an internet connection to transfer payments, so having internet connectivity while using the app is a must. Connect your device to a stable and secure connection. In case your Wi-Fi isn’t working fine, you can turn on the cellular data of the device with the steps we have written below:
Open device settings and go to the Cellular section. Tap on the toggle button to enable the use of cellular data . That’s it; you can now use Apple Pay smoothly. When using Wi-Fi, make sure to remove obstructions in the way to avoid weak connectivity. You can check your signal intensity at https://www.speedtest.net/ and contact your ISP to resolve the issues (if any).
Apple Pay Service Outage If you have tried the above-mentioned methods but none of them actually worked, it can be due to problems from the end of Apple Pay. Meaning when the Apple Pay backend web server does not work properly, it leads to a server outage. You can not use any feature of the payment application during server issues. So, you must check the server details at the Downdetector and wait for the company to resume the services.
Login Again to Apple Pay According to many users, this workaround can easily resolve the “payment not completed Apple Pay” issue. For this method, all you need to do is log out of Apple Pay, restart your device, and log in again with your account credentials. This method works effortlessly regardless of the Apple devices (iPhone, Apple Watch, or Mac) or versions on which you are using the application.
Delete and Add Payment Method “Payment not completed Apple Pay” can be due to some glitch in your card that you are using as a payment method. It might be because Apple Pay is not able to identify your card details, your card issuer is guarding the transaction, you have inserted a new card, or BNB not available on Trust wallet . The payment application has not registered your details correctly. Users often also say they aren’t allowed to make purchases on the App Store as it shows “payment not completed Apple Store.”
For all these cases, the best thing you can do is delete or remove your payment method or card, refresh the application, and re-insert your card details. It is also important to know that your card is working fine. To do so, you can contact your card issuer.
To remove your card from the Apple Wallet, follow the instructions given below:
Go to Settings of your device. Click on Wallet and Apple Pay. Here, tap on the card you want to remove and click on Remove card. To add your card to Apple Wallet, follow the steps below:
Open the Settings application on your device. Tap on Wallet and Apple Pay section. Now, select Add credit or debit card. Follow the on-screen prompt to complete the card-adding process. These steps will hopefully resolve the “Apple Pay payment not completed” problem. In case the problem persists, follow through with the next troubleshooting methods.
Check Compatibility With The POS System Stable internet connectivity – Check!, Payment method – Check!, Account Balance – Check! Everything is fine from your end, but are you still facing the “payment not completed Apple Pay” issue?
It might be because your point-of-sale contact system does not support payments through Apple Pay. No matter what you try, if your POS is not compatible, funds will not be transferred.
Authentication Error Apple Pay shows “App Store payment not completed” when it fails to recognize your Face ID or Touch ID. Verifying the identity of any payment app is crucial for security purposes. Hence, to resolve the “Apple Pay payment not completed” problem, disable the Touch or Face ID authentication temporarily.
To do so:
Launch the Settings app of the device and scroll down to the Touch ID and Passcode section. Here, select Face ID and Passcode and enter your passcode to access the settings. Now turn off the Face ID for iTunes & App Store and Wallet & Apple Pay. After doing so, restart your device and make the payment again. You can try setting up a new passcode or fingerprint.
Disable VPN So before heading to your Apple Support and the card issuer, you must check that your VPN is turned off. Users are not permitted to receive and send money through Apple Pay when using VPN for various security reasons, leading to authentication failure. Hence, go to iPhone settings and turn off the service to avoid the “payment not complete Apple Pay” issue.
Contact Your Card Issuer It is probable that your card isn’t working fine if you have tried all the methods and nothing has resolved the “Apple Card payment not completed” problem.
Credit cards and debit cards issued by banks can face certain errors occasionally due to bank server problems or internal card details glitches. It is best to contact your bank, as they will investigate the problem and fix it.
Hopefully, all these troubleshooting methods are helpful for you. If by chance, the problem persists, you can always take further assistance from the Apple customer support team regarding the matter.
Apple Support — 1-800-APL CARE
Fast Fact : On April 17, 2023, Apple Card launched a new high-yield Savings Account with 4.15 percent APY and other extra benefits.
Frequently Asked Questions Ans: To complete your payment after it shows “Payment Not Completed on iPhone”:
Open the Settings application. Click on your profile name and tap on Payment and Shipping. Select Add a payment method to add a new one. Now, re-initiate the purchase. Ans: It can be due to various reasons like unstable internet connection, Apple Pay service outage, or bank server issues.
Ans: Your Apple Pay payment shows pending when the other party has not accepted your payment. Contact the recipient to accept the payment.
Ans: If your Apple Pay shows “payment not completed by the app store”, you need to remove your card, re-launch the application and add your card details again.
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